Most orders will ship within 2 business days, Monday to Friday. Orders placed on weekends and holidays will be shipped the next business day.
We offer a FLAT RATE POSTAGE of $10 for all Australian orders. A Tracking number will be provided once the item has been shipped. All domestic orders are shipped via Australia Post and should arrive within 3-7 working days from day of purchase. Please send us an email should you require your item to be shipped via Express Post, additional costs will be involved.
All international orders ship from $15 via Economy Air Mail with Australia Post, final postage costs will be displayed during checkout. This method does not provide tracking or insurance, should you wish to have full tracking or insurance along with your postage just send us an email, extra charges will be involved. Delivery time will vary depending on the destination, and may take up to 4 weeks depending on customs but most deliveries should arrive within 7-12 working days.
Mashi market will not be liable for parcels that do not reach their destination when dispatched via the Economy Air method. This shipping method is provided as a cost savings option. We recommend the Standard Air Mail with tracking for more peace of mind, please email us should you wish to select this option, extra charges will be involved.
Customer is responsible for any taxes, custom duties and any other fees which might be imposed by local customs where the item is shipped to. mashi market will not be responsible for any additional fees once the item has left our premises.
If you have any other questions regarding shipping, please do email us! We would definitely love to make your shopping experience with us as pleasurable as we can.